Wednesday, April 5, 2023

Stupid Amazon survey

I was selected to take a survey connected with Amazon. I think this was Amazon.com based on some of the response questions.

Normally I can't stand surveys which has input ranging from bad to good like this:

○ I hate it ○ I sort of hate it ○ I have no opinion ○ I sort of like it ○ I love it.

Seriously, people don't think like this! But I figured, what the heck...

This was one of the first screens, which led to this, a more detailed explanation.

The only one of these tools on Amazon I use with my cell phone is the barcode scanner, which will tell you if the item is available at Amazon ... sometimes. My experience is it doesn't work most of the time, though if you type the actual number under the bar code into the Amazon search engine, it will find the item (if it's in the system) right away.

Of course, when you complain about something in one of these surveys, you get sent off on a tangent with specific questions about what you are complaining about. For example, this screen, this one, and this one.

All of this ended up here. The issue here is not whether I want to use the barcode scanner again or not, but the fact that it doesn't work correctly most of the time, and there is no place to leave specific information about what I find wrong with it aside from a couple of generic text entry boxes in other areas of the survey which I doubt anyone will ever read.

Many of the responses in this survey ranged from annoying to idiotic, like "How often have you had difficulties finding products on Amazon that represent you?" (WHAT?!?!?)

Who comes up with this crap? Do normal people really think about their Amazon experience this way? I finally just chose the most negative response to each question, trying to get to the end of the survey.

I have to wonder if this survey was prepared in some country where English is not the first language after reading "Amazon acknowledges, and correctly interpets your asks."

It ended with ("for statistical purposes only") "Are you of Hispanic or Latino/a descent?" followed by this! Can you believe it? I filled in the blank with "CANADIAN."