Wednesday, June 5, 2013
Thursday, August 4, 2011
DUH!
I got this e-mail today entitled "How To Feel A Little Bit Less Stupid." It is a joke file, containing stupid things people have said, accompanied by graphics and pictures. The entire body of the message (which in total was 336538 bytes long) was repeated twice. Suggestion on "how to feel a little bit less stupid" -- edit joke e-mails before you forward them!
Friday, December 10, 2010
Samsung Customer Support = STUPID!
I can't believe how stupid Samsung is (well, I should know this, I have a Samsung smart [sic] phone).
I wanted to contact them about a problem with my SCX-4600 printer. I went to their WWW site where I had registered my printer and had set up an account. Because I couldn't remember my password for this account, I sent myself an e-mail via this WWW site which I duly received a few seconds later. This e-mail has a link in it to reset your password. So I click on this, which goes to another WWW page. Which says "this link is broken." WTF! Talk about stupid.
So I phoned their customer service number in the e-mail to complain about this. The guy there (who was very polite and spoke perfect English) was totally useless, saying that he had no control over passwords (I pointed out I didn't want him to get involved with my password in the security sense, I was telling him that the MECHANISM to deal with passwords was BROKEN ... but he didn't get that either).
Then he asked what I wanted to contact them about.
So I told him. I got this pop-up window from Samsung when I started up my computer today, saying that there was new firmware available for my printer. So I clicked on a button in the pop-up, and the firmware is downloaded. But the instructions tell me that I have to turn on my printer to install it. Well -- DUH -- the bloody printer is ALWAYS ON (unless there is some mysterious meaning to the word "ON" which I am not getting). So I proceeded with this installation and it DOES NOT WORK. Sheesh!
The guy then told me that there was NO FIRMWARE UPDATE FOR THIS PRINTER, despite the fact that I told him the firmare upgrade number from the initial screen of the pop-up. So I suggested to him that maybe whatever mechanism that is causing this pop-up for a nonexistent firmware upgrade should be dealt with. He didn't seem to get this either.
What is the point of a "support" line if they can't "support" the customers?
I wanted to contact them about a problem with my SCX-4600 printer. I went to their WWW site where I had registered my printer and had set up an account. Because I couldn't remember my password for this account, I sent myself an e-mail via this WWW site which I duly received a few seconds later. This e-mail has a link in it to reset your password. So I click on this, which goes to another WWW page. Which says "this link is broken." WTF! Talk about stupid.
So I phoned their customer service number in the e-mail to complain about this. The guy there (who was very polite and spoke perfect English) was totally useless, saying that he had no control over passwords (I pointed out I didn't want him to get involved with my password in the security sense, I was telling him that the MECHANISM to deal with passwords was BROKEN ... but he didn't get that either).
Then he asked what I wanted to contact them about.
So I told him. I got this pop-up window from Samsung when I started up my computer today, saying that there was new firmware available for my printer. So I clicked on a button in the pop-up, and the firmware is downloaded. But the instructions tell me that I have to turn on my printer to install it. Well -- DUH -- the bloody printer is ALWAYS ON (unless there is some mysterious meaning to the word "ON" which I am not getting). So I proceeded with this installation and it DOES NOT WORK. Sheesh!
The guy then told me that there was NO FIRMWARE UPDATE FOR THIS PRINTER, despite the fact that I told him the firmare upgrade number from the initial screen of the pop-up. So I suggested to him that maybe whatever mechanism that is causing this pop-up for a nonexistent firmware upgrade should be dealt with. He didn't seem to get this either.
What is the point of a "support" line if they can't "support" the customers?
Saturday, December 4, 2010
Another Modern Dilemma
Walking into a clothing store and saying "I'd like to buy a pair of jeans" is like walking into Starbucks and saying "I'd like a cup of coffee."
Thursday, August 19, 2010
Mysteries of Life
Why is it that when I want to stop some page loading with Micro-Slop Internet Explorer, if I push the "stop" button, the page invariably loads a fraction of a second later?
Same thing with checking voice mail on my phone. When I turn on the phone, there is no message that says there is voice mail, but if I dial voice mail, suddenly all these pop-up windows making bonging noises that I have to cancel appear.
Same thing with checking voice mail on my phone. When I turn on the phone, there is no message that says there is voice mail, but if I dial voice mail, suddenly all these pop-up windows making bonging noises that I have to cancel appear.
Sunday, May 2, 2010
Stupid Mother's Day Ads
Stupid Ad #1
This was an actual ad in the recent Zeller's flyer.
WHOA! Harsh MILF alert!!
http://www3.telus.net/~mjq/misc/momday1.jpg
Stupid Ad #2.
Received in e-mail.
This is right up there with "I'm gonna get my Mom an Onkyo 9.2-Channel A/V Surround Home Network Receiver..."
http://www3.telus.net/~mjq/misc/momday2.jpg
This was an actual ad in the recent Zeller's flyer.
WHOA! Harsh MILF alert!!
http://www3.telus.net/~mjq/misc/momday1.jpg
Stupid Ad #2.
Received in e-mail.
This is right up there with "I'm gonna get my Mom an Onkyo 9.2-Channel A/V Surround Home Network Receiver..."
http://www3.telus.net/~mjq/misc/momday2.jpg
Wednesday, April 21, 2010
Iphone irony
In a recent Iphone commercial:
http://www.youtube.com/watch?v=LamtBiGLzI8
there is a reference to a product made by Schlage, the lock company, where you can control the lights in your home (and other things) via your phone.
If you go to the Schlage WWW site (http://www.schlage.com), however, you will find that you cannot display some of the content on the site because, to see it, you need Java script, which Apple/Iphone does not support.
http://www.youtube.com/watch?v=LamtBiGLzI8
there is a reference to a product made by Schlage, the lock company, where you can control the lights in your home (and other things) via your phone.
If you go to the Schlage WWW site (http://www.schlage.com), however, you will find that you cannot display some of the content on the site because, to see it, you need Java script, which Apple/Iphone does not support.
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